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By: Charles John Indongole

Quality Assurance in the Management of Examinations Systems in Sub-Saharan Africa

Pages: 52 Ratings:
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Navigate the intricacies of examination management across Sub-Saharan Africa with Quality Assurance in the Management of Examination Systems in Sub-Saharan Africa. This comprehensive guide is tailored for both mass testing institutions and professional credentialing bodies operating in the public and private sectors.

Discover effective strategies in planning, programming, and budgeting, bolstered by system practices and theories of implementation. Learn how to harness data for evaluation, manage time efficiently, and assess the real-time needs of your institution.

The book provides an in-depth look at field administration, curriculum development, and innovation, which serve as vital support systems. Special emphasis is placed on marking services and quality assurance protocols, ensuring control and credibility in all examination processes.

Leadership traits essential for CEOs overseeing examination bodies are highlighted, while the text underscores the values of accountability, transparency, and integrity in service delivery. Additionally, the book addresses the importance of fire hazard strategies, considering the risk of ignitable material generation in institutional premises.

The author, Mr Charles John Indongole, is a holder of a Bachelor of Education (Hons) degree from Makerere University, Kampala, Uganda; and Master of Arts degree in Education awarded with Distinction by the University of Lancaster, UK. He is also a holder of a presidential Order of the Grand Warrior of the Republic of Kenya (OGW) for distinguished service in Education, Assessment and Evaluation and Honorary Fellowship of the Kenya Institute of Bankers (HFKIB) for distinguished service in Financial Industry in Kenya.


He is an experienced writer who has written and published books in History and Education Measurements. He served as a head of Test Development, Research and Consultancy Services Division in a National Examinations Board in Kenya for 20 years, in which he interacted with a number of examinations boards in Sub-Saharan Africa as an examiner, employee and researcher and later as a Senior Consultant in capacity building in the United Nations Office in Nairobi for 10 years, during which time he served as a Regional Technical advisor in assessment of human abilities in Cognitive, Psychomotor and Affective Domains.

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